Tech Support

Avenview’s technical support staff are always at your corner to ensure our products meet your requirement. Whether you need support with setting up Avenview products or troubleshooting your setup, Avenview’s tech team are here to help you.

Need Remote Session?

Just give us a call at 1-866-508-0269 and ask for Tech Support or
Email: support@avenview.com to schedule a support session

Remote Session Requirement:

Please have your “This Desk” address ID for AnyDesk available to share with our support agent.
Note: AnyDesk is a 3rd party remote desktop application distributed by AnyDesk Website

What To Expect?

Our Tech Support may ask following question(s) to ensure you receive best tech support.
  1. What product you require assistance with?
  2. What is your current setup?
  3. When did you buy the product?
  4. Where did you buy the product?
  5. Was the device working before or is it (DOA) dead on arrival?
  6. What is the sources and displays used?
  7. What is the resolutions used?
  8. Is there any patch panels/network switches/converters/adapters used in between our product and the display?
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